Terms of Sale
Terms of Sale
1. Payment & Credit Terms
Priority Products, Inc accepts cash, check, or credit card (Visa, MasterCard, Discover). All credit card orders will be pre-authorized at time of order placement. For customers with established credit, payment terms are net thirty (30) from invoice date. Invoices will be delivered by either email or fax. Customer is responsible for keeping all customer information current, including invoicing email and/or fax numbers. Credit extended by Priority Products, Inc. may be changed or canceled at any time, for any reason. Customer agrees to provide Priority Products, Inc. current credit information upon request as a condition for continued extension of credit. All past due accounts are subject to a late payment charge of 1-1/2% per month (18% annually). In the event of a past due account, Priority Products, Inc. reserves the right to delay future shipments, require COD on future shipments, cancel all or part of an unshipped order, and/or pursue collection action until all past due balances are paid in full. Customer agrees to pay Priority Products, Inc. for all costs incurred by it in collecting any past due account from customer, including, but not limited to, all court costs and attorney’s fees. Priority Products, Inc. will add a $50.00 fee to your balance when a check is returned non-sufficient funds and/or not honored.
2. Prices
Prices quoted are subject to change without notice and will be adjusted to Priority Products, Inc. price in effect at time of shipment. Priority Products, Inc. reserves the right to correct any typographical and clerical errors in any quotation, sales acknowledgment, and/or invoice. Prices do not include freight, shipping, handling fees, duties, and/or taxes. Priority Products, Inc. reserves the right to accept or reject any order.
3. Taxes
Any taxes which Priority Products, Inc. may be required to pay or collect, under any existing or future law, upon or with respect to the sale, delivery, processing, use, or transportation of any of the material covered hereby, including taxes upon, or measured by, the receipts from the sale thereof, shall be the responsibility of the customer. Customer is responsible of all applicable state and local sales taxes. If product purchased is tax exempt, customer is responsible for having a blanket sales tax exemption certificate on file with Priority Products, Inc. or providing a valid single purchase sales tax exemption certificate at time of purchase. It is the customer’s responsibility to indicate at time of order whether or not order is tax exempt.
4. Acceptance
All orders and quotations subject to approval at Priority Products, Inc. plants and distribution centers. No agent, salesperson, or other party is authorized to bind Priority Products, Inc. by an agreement, warranty, statement, promise, or understanding not herein expressed.
5. Minimum Order
Orders may be subject to minimum order value of $10.00 when placed through customer service representative. Online orders may be subject to a minimum order value of $10.00 per order.
6. Acceptable Quality Level
Unless otherwise specified, all products are to meet the requirements of the Industrial Fasteners Institute of Acceptable Quality Level.
7. Substitutions
Unless specifically restricted by purchase order, Priority Products, Inc. reserves the right to interchange an equivalent product in place of the product ordered where the interchangeability of the product is based on form, fit, and function.
8. Permission Variations
All materials shall be furnished subject to the standard manufacturing and commercial variations and practices of Priority Products, Inc. Priority Products, Inc. reserves the privilege of shipping overages and underage’s of quantity at the rate of plus or minus 10% as a result of production processes.
9. Cancellations or Suspensions
Cancellation or suspension of acknowledged orders will be accepted only upon terms that will indemnify Priority Products, Inc. against loss. Any cancelation must have written authorization from Priority Products, Inc.. In the event of a cancelation, customer agrees to pay reasonable and proper cancelation charges. Customer agrees to fully reimburse Priority Products, Inc. for all expenses incurred including, but not limited to, any completed part of the order, any material or tooling work already performed, any non-cancelable purchase commitments already made, and any restocking fees incurred.
10. Delivery
All sales of product are made F.O.B. shipment point, unless otherwise noted, and title shall pass to customer upon delivery to such shipment point. Risk of loss or damage shall be the responsibility of the customer and customer shall immediately notify carrier in writing of such loss or damage and subsequently file claim with freight carrier. Delivery dates given in advance of actual shipment of product are estimates and shall not be deemed to represent a guaranteed delivery date. Priority Products, Inc. will not be responsible for any losses caused to the customer by late delivery. All will call orders need to be picked up within three (3) business days from scheduled pick-up date. After three (3) business days have surpassed and order has not been picked up as scheduled, orders will be shipped out via best way determined by Priority Products, Inc. (commonly UPS ground). Customer will be responsible for all shipping charges incurred upon billing to customer. Shipping charges are non-refundable.
11. Delays and Inability to Perform
Priority Products, Inc. shall be excused for any delay in performance or inability to perform, in whole or in part, due to acts of God, war, riot, embargoes, acts of civil or military authorities, fires, floods, accidents, quarantine restrictions, factory conditions, strikes, differences with workmen, delays in transportation, shortage of cars, fuel, labor, supplies or materials, or laws, regulations, or other requirements of any governmental authority or agency, or any other cause beyond the reasonable control of Priority Products, Inc. If such delay occurs, delivery or performance shall be extended for a period equal to the time lost by reason of delay.
12. Warranties, Claims, Limitations of Liability
Product will be free from defects in material and manufacture as of the date of purchase. Product is sold only with such warranties as may be extended by the manufacturer of the product. Priority Products, Inc. shall not be liable for any claims, losses, labor, expenses, or damages, direct or consequential, resulting directly or indirectly from the use of, or inability to use the products sold hereunder, including, without limitation, loss of profits, loss of production, and liabilities, claims, and expenses in respect of third parties. Notwithstanding the foregoing and in lieu of any warranty of merchantability or of fitness for any particular purpose or any other warranty (whether expressed or implied by operation of law or otherwise), products proving defective in material or workmanship will be replaced, or, at Priority Products, Inc. option, credit will be allowed for the original price thereof, provided written claim in respect of such products is made fifteen (15) days after receipt and upon written authorization of Priority Products, Inc. such products are returned to Priority Products, Inc.. Priority Products, Inc. undertakes no liability and customer waives any claim for customer’s costs in connection with any product recall or the removal of old and the installation of new or replacement products or parts. In no event shall Priority Products, Inc. be liable for any claim of any kind, including negligence, for any loss or damage arising out of, connected with, or resulting from a contract, or from the performance or breach thereof.
13. Returns
No returns will be accepted by Priority Products, Inc. without prior authorization and accompanied with a Priority Products, Inc. issued (RMA) Return Merchandise Authorization. All returns must be returned in its original box, quantity and condition. All containers must bear original traceability numbers and labels. All returns due to customer error are subject to a $25.00 or 25% restocking fee (whichever is greater) if they are returned prior to thirty (7) days from invoice date. Any authorized return beyond thirty (7) days will have a restocking fee based on the condition of the material and the ability of Priority Products, Inc. to resell the material. Authorized returns will be returned at customer’s expense, freight prepaid. Returns apply only to standard, stock inventory items and not to special parts that are made or stocked to unique customer or special circumstance specifications. There will be NO returns for special order or made-to-order product. No credit will be issued for shipping charges unless it was deemed to be due to Priority Products, Inc. error. Priority Products, Inc. accepts no liability for sorting or rework performed by the customer without written permission. Authorized returns must be returned within thirty (7) days or they will expire. All returns will be credited to be used toward future purchases. No check will be cut for credit balances on account.
14. Shortages
All shortages must be identified within fifteen (3) days from receipt of shipment.
15. Credit Balance
Customer agrees that any credit balance issued by Priority Products, Inc. will be applied within one (1) year of issuance. Any balance remaining after one (1) year will be canceled and cleared and Priority Products, Inc. will have no further liability.
16. Material Certification
Special certification requirements may be subject to additional charges. Certification request must be made at time of order.
17. Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
We may collect your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
How We Use Your Information:
To process and fulfill your orders
To Communicate with your regarding your order or account
To improve our products, services, and website experience
To comply with legal or tax obligation’s
We use secure servers and SSL encryption to safeguard your data. Your payment information is processed through secure, PCI-compliant gateways and is never stored on our servers.
Our website uses cookies to enhance your browsing experience and analyzes site traffic. You can disable cookies in your browser settings if preferred.
18. Conditions Exclusive
This instrument shall constitute the complete and final agreement between Priority Products, Inc. and customer in respect of any order covered hereby, unless written notice of objection to any of the terms, conditions, or provisions of this instrument, including inconsistencies between customer’s purchase order and this instrument, is given by customer to Priority Products, Inc. promptly, and, in the event, prior to commencement of performance of the work covered by such order. No change in any of the terms, conditions, or provisions of this instrument, and no other terms, conditions, or provisions shall be binding upon Priority Products, Inc. unless specifically accepted by Priority Products, Inc. in writing.
Please contact if you have questions at:
Priority Products, Inc
3875 Commerce Dr.
St.Charles, IL 60174
630-584-7908
sales@priorityproductsinc.com
1. Payment & Credit Terms
Priority Products, Inc accepts cash, check, or credit card (Visa, MasterCard, Discover). All credit card orders will be pre-authorized at time of order placement. For customers with established credit, payment terms are net thirty (30) from invoice date. Invoices will be delivered by either email or fax. Customer is responsible for keeping all customer information current, including invoicing email and/or fax numbers. Credit extended by Priority Products, Inc. may be changed or canceled at any time, for any reason. Customer agrees to provide Priority Products, Inc. current credit information upon request as a condition for continued extension of credit. All past due accounts are subject to a late payment charge of 1-1/2% per month (18% annually). In the event of a past due account, Priority Products, Inc. reserves the right to delay future shipments, require COD on future shipments, cancel all or part of an unshipped order, and/or pursue collection action until all past due balances are paid in full. Customer agrees to pay Priority Products, Inc. for all costs incurred by it in collecting any past due account from customer, including, but not limited to, all court costs and attorney’s fees. Priority Products, Inc. will add a $50.00 fee to your balance when a check is returned non-sufficient funds and/or not honored.
2. Prices
Prices quoted are subject to change without notice and will be adjusted to Priority Products, Inc. price in effect at time of shipment. Priority Products, Inc. reserves the right to correct any typographical and clerical errors in any quotation, sales acknowledgment, and/or invoice. Prices do not include freight, shipping, handling fees, duties, and/or taxes. Priority Products, Inc. reserves the right to accept or reject any order.
3. Taxes
Any taxes which Priority Products, Inc. may be required to pay or collect, under any existing or future law, upon or with respect to the sale, delivery, processing, use, or transportation of any of the material covered hereby, including taxes upon, or measured by, the receipts from the sale thereof, shall be the responsibility of the customer. Customer is responsible of all applicable state and local sales taxes. If product purchased is tax exempt, customer is responsible for having a blanket sales tax exemption certificate on file with Priority Products, Inc. or providing a valid single purchase sales tax exemption certificate at time of purchase. It is the customer’s responsibility to indicate at time of order whether or not order is tax exempt.
4. Acceptance
All orders and quotations subject to approval at Priority Products, Inc. plants and distribution centers. No agent, salesperson, or other party is authorized to bind Priority Products, Inc. by an agreement, warranty, statement, promise, or understanding not herein expressed.
5. Minimum Order
Orders may be subject to minimum order value of $10.00 when placed through customer service representative. Online orders may be subject to a minimum order value of $10.00 per order.
6. Acceptable Quality Level
Unless otherwise specified, all products are to meet the requirements of the Industrial Fasteners Institute of Acceptable Quality Level.
7. Substitutions
Unless specifically restricted by purchase order, Priority Products, Inc. reserves the right to interchange an equivalent product in place of the product ordered where the interchangeability of the product is based on form, fit, and function.
8. Permission Variations
All materials shall be furnished subject to the standard manufacturing and commercial variations and practices of Priority Products, Inc. Priority Products, Inc. reserves the privilege of shipping overages and underage’s of quantity at the rate of plus or minus 10% as a result of production processes.
9. Cancellations or Suspensions
Cancellation or suspension of acknowledged orders will be accepted only upon terms that will indemnify Priority Products, Inc. against loss. Any cancelation must have written authorization from Priority Products, Inc.. In the event of a cancelation, customer agrees to pay reasonable and proper cancelation charges. Customer agrees to fully reimburse Priority Products, Inc. for all expenses incurred including, but not limited to, any completed part of the order, any material or tooling work already performed, any non-cancelable purchase commitments already made, and any restocking fees incurred.
10. Delivery
All sales of product are made F.O.B. shipment point, unless otherwise noted, and title shall pass to customer upon delivery to such shipment point. Risk of loss or damage shall be the responsibility of the customer and customer shall immediately notify carrier in writing of such loss or damage and subsequently file claim with freight carrier. Delivery dates given in advance of actual shipment of product are estimates and shall not be deemed to represent a guaranteed delivery date. Priority Products, Inc. will not be responsible for any losses caused to the customer by late delivery. All will call orders need to be picked up within three (3) business days from scheduled pick-up date. After three (3) business days have surpassed and order has not been picked up as scheduled, orders will be shipped out via best way determined by Priority Products, Inc. (commonly UPS ground). Customer will be responsible for all shipping charges incurred upon billing to customer. Shipping charges are non-refundable.
11. Delays and Inability to Perform
Priority Products, Inc. shall be excused for any delay in performance or inability to perform, in whole or in part, due to acts of God, war, riot, embargoes, acts of civil or military authorities, fires, floods, accidents, quarantine restrictions, factory conditions, strikes, differences with workmen, delays in transportation, shortage of cars, fuel, labor, supplies or materials, or laws, regulations, or other requirements of any governmental authority or agency, or any other cause beyond the reasonable control of Priority Products, Inc. If such delay occurs, delivery or performance shall be extended for a period equal to the time lost by reason of delay.
12. Warranties, Claims, Limitations of Liability
Product will be free from defects in material and manufacture as of the date of purchase. Product is sold only with such warranties as may be extended by the manufacturer of the product. Priority Products, Inc. shall not be liable for any claims, losses, labor, expenses, or damages, direct or consequential, resulting directly or indirectly from the use of, or inability to use the products sold hereunder, including, without limitation, loss of profits, loss of production, and liabilities, claims, and expenses in respect of third parties. Notwithstanding the foregoing and in lieu of any warranty of merchantability or of fitness for any particular purpose or any other warranty (whether expressed or implied by operation of law or otherwise), products proving defective in material or workmanship will be replaced, or, at Priority Products, Inc. option, credit will be allowed for the original price thereof, provided written claim in respect of such products is made fifteen (15) days after receipt and upon written authorization of Priority Products, Inc. such products are returned to Priority Products, Inc.. Priority Products, Inc. undertakes no liability and customer waives any claim for customer’s costs in connection with any product recall or the removal of old and the installation of new or replacement products or parts. In no event shall Priority Products, Inc. be liable for any claim of any kind, including negligence, for any loss or damage arising out of, connected with, or resulting from a contract, or from the performance or breach thereof.
13. Returns
No returns will be accepted by Priority Products, Inc. without prior authorization and accompanied with a Priority Products, Inc. issued (RMA) Return Merchandise Authorization. All returns must be returned in its original box, quantity and condition. All containers must bear original traceability numbers and labels. All returns due to customer error are subject to a $25.00 or 25% restocking fee (whichever is greater) if they are returned prior to thirty (7) days from invoice date. Any authorized return beyond thirty (7) days will have a restocking fee based on the condition of the material and the ability of Priority Products, Inc. to resell the material. Authorized returns will be returned at customer’s expense, freight prepaid. Returns apply only to standard, stock inventory items and not to special parts that are made or stocked to unique customer or special circumstance specifications. There will be NO returns for special order or made-to-order product. No credit will be issued for shipping charges unless it was deemed to be due to Priority Products, Inc. error. Priority Products, Inc. accepts no liability for sorting or rework performed by the customer without written permission. Authorized returns must be returned within thirty (7) days or they will expire. All returns will be credited to be used toward future purchases. No check will be cut for credit balances on account.
14. Shortages
All shortages must be identified within fifteen (3) days from receipt of shipment.
15. Credit Balance
Customer agrees that any credit balance issued by Priority Products, Inc. will be applied within one (1) year of issuance. Any balance remaining after one (1) year will be canceled and cleared and Priority Products, Inc. will have no further liability.
16. Material Certification
Special certification requirements may be subject to additional charges. Certification request must be made at time of order.
17. Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
We may collect your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
How We Use Your Information:
To process and fulfill your orders
To Communicate with your regarding your order or account
To improve our products, services, and website experience
To comply with legal or tax obligation’s
We use secure servers and SSL encryption to safeguard your data. Your payment information is processed through secure, PCI-compliant gateways and is never stored on our servers.
Our website uses cookies to enhance your browsing experience and analyzes site traffic. You can disable cookies in your browser settings if preferred.
18. Conditions Exclusive
This instrument shall constitute the complete and final agreement between Priority Products, Inc. and customer in respect of any order covered hereby, unless written notice of objection to any of the terms, conditions, or provisions of this instrument, including inconsistencies between customer’s purchase order and this instrument, is given by customer to Priority Products, Inc. promptly, and, in the event, prior to commencement of performance of the work covered by such order. No change in any of the terms, conditions, or provisions of this instrument, and no other terms, conditions, or provisions shall be binding upon Priority Products, Inc. unless specifically accepted by Priority Products, Inc. in writing.
Please contact if you have questions at:
Priority Products, Inc
3875 Commerce Dr.
St.Charles, IL 60174
630-584-7908
sales@priorityproductsinc.com